If necessary, where a chaperone is not available, the examination should be rearranged for a mutually convenient time when a chaperone can be present.Ī chaperone does not have to be professionally qualified but will need to be: Clients who request a chaperone should never be examined without a chaperone being present.If a client does not want a chaperone, good practice guidelines are outlined in detail at Section 8 below.Always ensure that the client is provided with adequate privacy to undress and dress.Always adopt a professional and considerate manner - be careful with humour as a way of relaxing a nervous situation as it can easily be misinterpreted.The client should be given a clear explanation of what the examination will involve.Clients should routinely be offered a chaperone for such examinations.Staff (male and female) should always consider whether an intimate or personal examination of the client (either male or female) is justified, and whether this poses a risk of misunderstanding.Regulation 12: “Safe Care and Treatment”.RELEVANT CQC FUNDAMENTAL STANDARD/H+SC ACT REGULATION (2014) This policy provides guidelines such that any possible misunderstanding can be avoided when treating or examining clients.Īdequate privacy must be provided and all effort must be made to maintain the client’s dignity during any sensitive examination or procedure (see Section 7 below).Ģ. This policy is designed to protect both clients and staff at Ghosh Medical Ltd from abuse or allegations of abuse and to assist clients to make an informed choice about their examinations and treatment/care arrangements. We are now open in Salford, Manchester - Read about our new location hereĮxplore our brand new ePharmacy - Gain access to an extensive range of products and services from the comfort of your own home We now offer £25 pH formula travel kits! Skin analysis may be required prior. Worried about your bowel? We offer Pill Cam Colonoscopy procedure.Īnti- wrinkle and Skin Rejuvenation appointments available with our experienced team. Safe and Sound’s Chaperone training is designed in line with CQC and GMC guidance.We now offer 10% discount on Hay fever treatment for returning patients when you book by calling! The CQC says that all patients should routinely be offered a chaperone during any consultation or procedure and that all staff should have an understanding of the role of the chaperone and the procedures for raising concerns. They can, of course, be present in the room for the examination if required by the patient but they cannot fulfil the role of a chaperone. The GMC guidance states that a relative or friend of the patient is not an impartial observer and so would not usually be a suitable chaperone. One questions that comes up regularly on our training course is “if a family member can act as a chaperone,” the answer is no. Some patients may feel vulnerable if they have to undress or be touched by a doctor, particularly if they are having intimate examinations, and having a chaperone present during an examination can provide reassurance and support. It also avoids confusion about when to offer a chaperone, who can act as a chaperone and what to do if a chaperone is refused. The policy and training is for the benefit of both patients and staff.Ĭhaperones don’t guarantee protection for doctors against a complaint but they can provide independent evidence of what took place if a patient complains. Child and Adult Health, News for Healthcare ProfessionalsĪll GP Practices are required to have a chaperone policy for non-clinical staff such as GP receptionists because they may be asked to act as a chaperone.
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